A few years and many landings ago….
A Controller once said to me - why is it that it seems the relationship between pilots and controllers is a bit like a bad marriage?
Well time gone by it still rings too true - and it seems to me as usual to stem from a few minor things.
Firstly there is a control gradient. I mean how can you work together in an effective partnership when one person is always telling the other what to do?!?
Well I guess it is necessary but - you know it does aggravate issues…
One must remember the most effective control is the one where the other party doesn’t notice - how and why? Either give them what they need, want, or provide attractive alternatives and compensation.
Secondly there is a big - “my wife (husband) doesn’t understand me” issue.
How so? Well pilots don’t always understand the terms required for separation, and seldom do the controllers know what is involved to fly.
Long time ago - they tell me anyway - controllers were required to learn basic flying skills as part of their training – at least to have minimum air experience time. Now days, and I know a few for sure, some controllers have never set foot in an aeroplane whilst others when they do actually fly tend to stick to scheduled pax flights. It’s a bit like the “would you trust a bald hairdresser?” scenario.
I like to rub the salt in a bit more mentioning, pilots normally control to a VFR or tower requirement on their own when at unmanned airfields to some extent. Whereas controllers in question… well enough said.
Of course IFR creates another rift, but that also leads to the scenario of the possible reconciliation through extended knowledge of participants, you either stick together and things get better, or you call it a day and move into a new profession!
Pilots don’t always understand the complexities of the controllers requirements for separation, nor do controllers always find out what the pilots need in terms of performance and engine types (and for those not so sympathetic-we are not just specifying piston/turbine and jet, IFR/VFR, or IMC/VMC here!).
The reconciliation comes in when those of us who want it hang around in the system long enough and take the time to learn a bit about the other side. Information sharing can help dissolve the misunderstandings causing the rifts between us all and promoting more understanding. As I heard once quoted, (the big finger to 911 - see more on locked doors in another post) “Whenever a controller is in the jump seat or a pilot in the control tower we move a step closer to aviation safety”.
When the pilots begin to learn about required separation standards, and provide helpful requests and/or suggestions, and the controllers begin to learn about pilot requirements, aircraft performance, and flight priorities not from the books but from the realities of aviation, we can all work together more effectively.